- We collect what we need to run your account, your AI characters and the games — plus basic device and usage data to keep the service working and safe.
- Your messages to AI characters are processed by AI model providers acting on our behalf, only to generate replies and keep the service safe.
- We don't sell your personal information, and we don't use your private chats for advertising.
- You can access, export or delete your data at any time.
1. Who we are & scope
This Privacy Policy explains how Gilazi (“Gilazi,” “we,” “us”) handles personal information when you visit gilazi91.site, use our apps, create AI characters, chat with them or play games on our platform (together, the “Service”). It should be read together with our Terms of Service.
We act as the controller of the personal information described in this policy. If you have questions, see Contact us.
2. Information we collect
Information you provide
| Category | Examples |
|---|---|
| Account details | Email address, username, password (stored in hashed form), date of birth or age confirmation, preferred language. |
| Profile | Display name, avatar, bio and any optional details you choose to add. |
| Character content | Names, appearances, personality settings, backstories, images and other material you create for AI characters. |
| Messages | Text, images or voice input you send to AI characters or to other players in rooms and chats. |
| Purchases | Records of virtual item or coin purchases (item, price, time, transaction ID). Payments are handled by app stores or payment processors — we do not receive your full card number. |
| Support & feedback | Messages you send us, reports you file and survey responses. |
Information collected automatically
- Gameplay data: games played, scores, virtual coin balances and transactions, achievements, session length and in-game settings.
- Device and log data: IP address, approximate location derived from IP, device model, operating system, browser type, app version, language, crash reports and timestamps.
- Usage data: pages and features you use, buttons you tap, referral source and similar interaction data.
- Identifiers: device identifiers and, where you allow it, advertising identifiers (such as IDFA or Google Advertising ID).
Information from others
- Sign-in providers: if you sign in with Google, Apple or another provider, we receive basic profile information they share with your permission (such as name and email).
- App stores and payment processors: confirmation of purchases and refunds.
- Other players: content they share in rooms that mentions or involves you, and reports they submit.
- Marketing partners: information about the ad or campaign that led you to install or visit the Service.
3. AI characters & conversations
Gilazi uses large language models and other AI technologies to power characters, game hosts and content suggestions. Here's what that means for your information:
- Processing to generate replies. When you chat with or play alongside an AI character, relevant context — your message, the character's settings and recent conversation history — is sent to AI model providers that process it on our behalf to generate a response.
- Memory. Characters may remember details from earlier conversations to stay consistent. You can view, edit or clear a character's memory in settings.
- Safety review. Messages and character content may be automatically scanned, and in limited cases reviewed by trained staff, to enforce our Terms, prevent abuse and respond to reports.
- Improving the Service. We may use de-identified or aggregated data to improve character quality and safety. We do not allow our AI providers to use your content to train their general-purpose models, and you can opt out of our own use of your conversations for product improvement in settings.
- Public characters. If you publish a character, its name, appearance, description and public settings become visible to other users. Your private chats with it do not.
4. How we use information
- Create and maintain your account, authenticate you and keep you signed in.
- Generate AI character responses, run games, keep score and manage virtual coins and items.
- Enable social features such as rooms, friends, shared characters and leaderboards.
- Process purchases, prevent fraud and provide customer support.
- Detect, investigate and prevent abuse, cheating, security incidents and violations of our Terms.
- Measure performance, fix bugs and develop new features.
- Send service messages (such as security alerts or policy updates) and, where permitted, promotional messages you can opt out of at any time.
- Measure the effectiveness of our marketing campaigns.
- Comply with legal obligations and enforce our rights.
5. Legal bases
If you are in the European Economic Area, the United Kingdom or another region with similar laws, we rely on the following legal bases:
- Contract — to provide the Service you asked for, including AI characters and games.
- Legitimate interests — to keep the Service secure, prevent abuse, understand usage and improve our products, balanced against your rights.
- Consent — for optional cookies, advertising identifiers and certain marketing. You can withdraw consent at any time.
- Legal obligation — where we must keep or disclose information by law.
6. How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising based on your private chats. We share information only as follows:
- Service providers that help us operate — cloud hosting, content delivery, AI model providers, analytics, customer support, email delivery and payment processing — under contracts that limit their use of your data to providing services to us.
- Other users, for content you choose to make visible, such as your profile, public characters, room messages and leaderboard scores.
- App stores and platforms to complete purchases and verify transactions.
- Advertising and attribution partners, limited to device identifiers and install or event data, where you have allowed it, to measure campaigns.
- Legal and safety — when required by law or when we believe in good faith that disclosure is necessary to protect the rights, property or safety of Gilazi, our users or the public.
- Business transfers — in connection with a merger, acquisition, financing or sale of assets, subject to this policy's protections.
7. Cookies & similar technologies
We use cookies, local storage and similar technologies to keep you signed in, remember preferences, understand how the Service is used and measure marketing. Essential cookies are required for the Service to work. Where required by law, we ask for your consent before using non-essential cookies, and you can change your choice at any time. You can also block or delete cookies in your browser settings, though some features may stop working.
8. Data retention
We keep personal information for as long as your account is active or as needed to provide the Service, then delete or anonymize it. In general:
- Account, profile and character data are kept until you delete them or your account.
- Chat history is kept until you clear it or delete the related character or account.
- Log and security data are typically kept for up to 12 months.
- Purchase records are kept as long as required for tax, accounting and legal purposes.
After you delete your account, residual copies may remain in backups for a limited period before being overwritten.
9. Security
We use administrative, technical and physical safeguards designed to protect your information, including encryption in transit, hashed passwords, access controls and monitoring. No system is perfectly secure, so please use a strong, unique password and tell us right away if you suspect unauthorized access to your account.
10. Your rights & choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you and receive a copy (portability).
- Correct inaccurate information.
- Delete your information or your account.
- Object to or restrict certain processing, including processing based on legitimate interests.
- Withdraw consent where processing is based on consent.
- Opt out of marketing emails, personalized advertising and the use of your conversations for product improvement.
- Lodge a complaint with your local data protection authority.
Residents of California and other U.S. states with privacy laws have the right to know, delete and correct personal information, and to opt out of “sale” or “sharing.” We do not sell personal information and will not discriminate against you for exercising your rights.
Many of these controls are available in your account settings. You can also email privacy@gilazi91.site. We may need to verify your identity before acting on a request, and we will respond within the time required by applicable law.
11. International transfers
We and our service providers may process information in countries other than the one where you live, which may have different data protection laws. When we transfer personal information internationally, we use appropriate safeguards, such as standard contractual clauses approved by the relevant authorities.
12. Age requirements
The Service is intended only for adults aged 18 or older (or the age of majority where you live, if higher). We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will delete it and close the account. If you believe a minor has provided us with information, please contact us.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the Service or by email before the changes take effect. The “Last updated” date at the top shows when this policy was last revised.
14. Contact us
For privacy questions or requests, contact us at privacy@gilazi91.site. For general support, email support@gilazi91.site.